Privacy Policy

1) Information We Collect

2) How We Use Information

We use information we collect for purposes such as:

• Processing orders, payments, and fulfillment
• Providing customer support and responding to inquiries
• Sending transactional messages (order confirmations, updates)
• Improving our website, products, and services
• Preventing fraud and securing our systems
• Complying with legal obligations and enforcing our policies
• Marketing and promotions (where permitted and/or with your consent)

3) How We Share Information

We may share information in the following circumstances:

• Service providers: vendors that help operate our business (e.g., website hosting, analytics, email delivery, customer support tools).
• Payment processing: information needed to process your payment through our payment processor and financial partners.
• Legal and compliance: when required by law, subpoena, or to protect rights, safety, or prevent fraud.
• Business transfers: in connection with a merger, sale, or asset transfer (subject to this Policy).

We do not sell your personal information in exchange for money. If your state law defines certain sharing (e.g., for targeted advertising) as a “sale” or “sharing,” see Section 8 for opt-out options.

4) Payment Processing

Payments are processed by a third-party payment processor. We receive confirmation of payment and certain details of the transaction (such as date, amount, and payment status). We do not receive or store full payment card numbers unless explicitly stated.

Your payment information is handled according to the payment processor’s privacy and security practices.

5) Analytics, Advertising & Marketing

We may use analytics and marketing tools to understand how our Site is used and to improve our services. These tools may set cookies or collect usage information.

You can control certain tracking through browser settings and cookie tools (see Section 6) and may opt out of certain advertising uses where required by law (see Section 8).

6) Cookies & Similar Technologies

We use cookies and similar technologies to operate the Site, remember preferences, understand usage, and support marketing/analytics (where applicable).

• Essential cookies: required for basic functionality.
• Performance/analytics cookies: help us understand usage.
• Marketing cookies: used to personalize ads (if enabled).

You can manage cookies through your browser settings. Disabling cookies may impact certain features of the Site.

7) Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain information for as long as reasonably necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8) Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, such as the right to request access, correction, deletion, or to opt out of certain processing (e.g., targeted advertising).

9) Children’s Privacy

Our Site is not intended for children under 13 (or under the age defined by local law), and we do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us at info@hobbycon.com and we will take appropriate steps to delete it.

10) Third-Party Links

Our Site may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing information.