Shipping & Fulfillment Policy
Effective Date: January 1, 2026
This Shipping & Fulfillment Policy applies to all event ticket purchases and registrations made through HOBBY NATION LLC.
No physical items are shipped. All event tickets and confirmations are delivered digitally as described below.
1) Digital Fulfillment
Event tickets, registrations, or confirmations are fulfilled electronically. After completing a purchase, customers will receive a confirmation via email and/or online account access containing event details and entry instructions.
No physical tickets or goods will be mailed unless explicitly stated at the time of purchase.
2) Delivery Timeline
Digital confirmations are typically delivered immediately after successful payment. In some cases, delivery may be delayed due to payment processing review, technical issues, or system maintenance.
If you do not receive your confirmation email within 24 hours of purchase, please contact us at info@hobbycon.com.
3) Customer Responsibilities
- Providing a valid email address at checkout to receive confirmations
- Checking spam or junk folders for delivery messages
- Ensuring purchased tickets are retained and accessible on the day of the event
4) Event Changes
If an event is rescheduled, postponed, or relocated, updated information will be communicated using the contact details provided at purchase.
Shipping or fulfillment fees do not apply, as no physical items are shipped.
5) Fulfillment Issues
If you experience issues accessing your ticket or confirmation, contact us as soon as possible at info@hobbycon.com. We will make reasonable efforts to resolve delivery issues before the event date.